Refund policy

RETURNS & EXCHANGES｜退貨與換貨

International Orders｜國際訂單
To request a return or exchange, contact Client Services within 7 days of delivery and include your order number.

如需退貨或換貨，請於收到商品後 7 天內聯繫客服，並提供您的訂單編號。

Taiwan Orders｜台灣地區訂單
 • Returns 退貨：
Contact Client Services within 7 days of delivery. Include your order number and the item you want to return.
Items must be unused, unwashed, unaltered, and returned in original packaging with tags.

請於收到商品後 7 天內聯繫客服，提供訂單編號與欲退貨商品。商品須保持未使用、未洗滌、未修改，並保留原包裝與吊牌。

 • Exchanges 換貨：
Contact Client Services within 7 days of delivery with your order number, the item, and your preferred size or color.
Exchanges must be for the same style and in stock. Items must be unused, unwashed, unaltered, and in original packaging with tags.

請於收到商品後 7 天內聯繫客服，提供訂單編號、欲更換的商品與您想更換的尺寸或顏色。換貨僅限相同款式且網站仍有庫存的商品。商品需保持未使用、未洗滌、未修改，並保留原包裝與吊牌。